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Questions:
- What is LabCollector?
- What are the systems requirements?
- I cannot find the install.exe file.
How do I install LabCollector?
- What are PHP and mySQL? Do I need to
have PHP & mySQL?
- Can LabCollector be installed on a
MacOS?
- Can I use LabCollector on a single
computer? Can I install it on a web server?
- How do the remotely hosted version
works?
- Do I need to purchase all modules?
Can I use only the primers module?
- If I purchase 1 license do I need to
purchase additional licenses for other computers in
my lab network?
- I have problems installing PHP and/or
mySQL. Is there an alternative?
- Configuring EasyPHP for LabCollector
usage
- I have a forbidden error when trying
to access LabCollector on a Windows IIS platform
- ERROR: Warning: mysql_connect(): Client
does not support authentication protocol requested
by server (...)
- Plasmid editor generates a broken
image
- I am concerned about data storage
reliability in terms of hard disk failures
- How to upgrade LC Windows Server Manager
from 1.x to 1.2?
- I have upgraded to v3.9 and I now
get a ioncube loader error. Why and how to correct
it?
- I get an error when I execute the
LabCollector's Windows Installer?
- How do I install Add-on modules?
Still not lucky with your question? Contact
Us!
Also check the Quick Reference Book: 
LabCollector
Manual
Answers:
- What is LabCollector?
LabCollector is a web-style solution written to give
labs tools to manage easily crucial data and information.
As it is designed as an Intranet or Internet solution,
it fully uses network capabilities and is accessible
over all computer in a lab.
- What are the systems requirements?
Virtually any OS with web server capabilities (with
PHP and mySQL), including MacOS X 10.2.6. Common OS
are Windows2000/XP and Linux.
- I cannot find the install.exe
file. How do I install LabCollector?
From version 3.7 and up we provide an all-in-one
auto-executable installation wizard for Windows XP/2000.
Just download
and install.
For other systems you will have to manually install
LabCollector, by following instructions included on
the readme/install.txt file. There is also a detailed
Windows 2000 installation manual in PDF included in
the distribution ZIP file.
- What are PHP and mySQL? Do
I need to have PHP & mySQL?
Yes. But those are now
provided in the installation package
for windows. PHP is a scripting language and interpreter
and mySQL is a database server. You need both to run
LabCollector. You also need a web server configured
on the computer (like windows IIS or Apache). If you
are new to all this, we highly recommend using a global
installer package. Please install it on your computer
first.
To avoid installing PHP and mySQL manually, just download
the LabCollector Installation wizard!
- Can LabCollector be installed
on a MacOS?
Yes. But only from MacOS X 10.2.6 or higher. You need
to install PHP and mySQL for MacOS X too (get them
from entropy
- Marck Liyanage web site). Install PHP 4 and
mySQL 4 packages suggested there. Also read the install.txt
file provided with LabCollector.
- Can I use LabCollector on a
single computer? Can I install it on a web server?
YES to both. You can run it on your
own computer. You access LabCollector using your internet
browser either on the same computer or on a remote
computer. You can install LabCollector on any server
that you can have access. For speed purposes, we recommend
you to install it locally on a computer connected
to your local network. But you can host it on any
web hosting provider plan and access it over internet.
AgileBio can host your LabCollector application too.
Contact us.
- How do the remotely hosted
version works?
You purchase 1 license of LabCollector and you just
ask us to install it on our web server. You will get
e personal link to access to your LabCollector and
use it as if it was on a computer on your lab.
- Do I need to purchase all modules?
Can I use only the primers module?
You can purchase the only module or modules that you
need. You can purchase other modules later if you
decide to.
- If I purchase 1 license do
I need to purchase additional licenses for other computers
in my lab network?
No.
LabCollector is a network software, so 1 copy running
on a web/Intranet server should serve all computers
on your lab. Everybody share the same LabCollector
software.
- I have problems installing
PHP and/or mySQL. Is there an alternative?
You can try the new easy installation
executable that installs all required components and
LabCOllector automatically. Visit the download
section.
- Configuring EasyPHP for LabCollector
usage
The new installation wizard configures it all. If
you installed manually, follow the manual.
But for general purposes, for LabCollector, you need
to edit PHP.INI to set:
register_globalls=on
error_reporting = E_ALL & ~E_NOTICE
magic_quotes_gpc = On
zend_extension_ts = c:\program files\easyphp1-7\www\ioncube\ioncube_loader_win_4.3.dll
You also have to configure EasyPHP to start automatically
with Windows and to run as a Service. For this right
click on the EasyPHP icon in the Windows status bar>>Configuration>>EasyPHP.
- I have a forbidden error when
trying to access LabCollector from a Windows IIS platform
(Windows 2000 and XP)
This happens when you create for example a
subdirectory for LabCollector inside Inetpub\wwwroot.
You need to do a permissions configuration. To do
this, right click on the labcollector folder and access
Properties option. On that pop-up, go to security
tab and edit users access, by allowing Everyone to
access the contents of the folder.
Sometimes, security tab is not visible (on XP systems).
You need to activate it first. To reveal the Security
tab, open Windows Explorer, and choose Folder Options
from the Tools menu. On the View tab, scroll to the
bottom of the Advanced Settings and clear (click)
the check box next to "Use Simple File Sharing."
Click OK to apply the change, and you should now have
a Security tab when viewing the properties of a file
on an NTFS volume.
- ERROR: Warning: mysql_connect():
Client does not support authentication protocol requested
by server (...)
This happens when you use MySQL 4.1 or later
with PHP 4. You need to download and use MySQL 4.0
instead as the new MySQL 4.1 uses a new authentication
protocol only supported by PHP 5.
- Plasmid editor generates a
broken image
This happens most probably because on windows
system, GD library is not activated by default in
PHP. Make sure to download the complete PHP package
corresponding to your version from www.php.net and
move the extension folder into your local PHP directory.
Then open PHP.INI and remove the ; in front of the
line for phplib_gd2.dll. Also define the extensions
folder path in PHP.INI.
- Preventing data loss with hardware
failure
You can simply perform regular backups.
Hradware security can be established in an easy way
using a RAID system. The basic RAID1 level is cheap
and efficient. It is also called mirroring. You need
two identical hard drives (IDE, SATA or SCSI) and
an optional RAID controler (may be software based,
embedded on the mother board or PCI expansion card).
Data is saved equaly on both disks (mirroring). If
one disk fails, you just need to replace it without
loosing data stored on the other one. Once replaced,
data will be mirrored automatically. You can also
use RAID 5 in a similar way, with at least 4 disks,
with mirroring and enhanced storage space.
- How to Upgrade LC Windows Server
Manager from 1.x to 1.2?
First be sure to manually update/upgrade your
LabCollector files to current version (
4.15 ) using the ZIP package provided below. Once running
the last LabCollector version, you need to download
this installation wizard and execute it with default
options. It will upgrade your manager to 1.2 without
affecting your existent data (do a preventive backup
though).
Note:
Be sure that you don't
have any folder called "_notes" and no *.mno
files into www/images folder. Please delete them before
executing the manager upgrade.
- I have upgraded to v3.9 and
now have a loader error?
This is because in 3.9 the compilation loader
has been updated too. You need to replace your ioncube
loader (in ioncube folder) by the new one corresponding
to your OS. Please get it at: www.ioncube.com or ask
it to us.
- I get an error when I execute
the Windows Installer?
This is because Microsoft .Net Framework 2
is needed. You have to download it from Microsoft
website and install it before installing LabCollector's
Windows automatic installer
- How do I install Add-on modules?
First you need to have LabCollector v3.912
or later running. Then just download Add-on packages
and unpack them into /extra_modules folder of your
LabCollector. Next, enter into LabCollector and you'll
notice that the new modules will be active. On the
first access to the Add-ons you will be prompted to
finish installation automatically.
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