Satisfaction Survey

Help us to improve our products & customer service.

Welcome to the survey

How often do you use LabCollector / Add-Ons products?
Can you tell us something that we could have done better?

Does the LabCollector products help you achieve your goals?

Can you tell us how LabCollector could be improved to help with your goals?

What are your favorite products from AgileBio Catalogue?

What improvements can be done to provide a better user experience?

What do you enjoy most about LabCollector?

How often do you use Technical Support Service?

Were you aware that we have a dedicated Technical Support Service team?

Rate our ticket support web page?

Can you tell us something to improve our ticket support web page?

Please, rate our technical support response time?

How long did it take our technical support response team to get back to you?

How do you rate your experience using LabCollector products?

Please share any feedback of your experience so that we can improve it long term.

How likely is it that you would recommend LabCollector to a friend or colleague?

Overall, how well does our website meet your needs?

How easy was it to find what you were looking for on our website?

Were you able to find what you were looking for on our website?

Do you have any other comments about how we can improve our website?

Let us know who you are!
By letting us know who you are, we will email you one-time discount offer to use at our Storage Accessories site.

Please share any other feedback.